It looks like a good number of others are experiencing this based on this Reddit thread. Going forward we can provide you with updates regarding the progressīeing made with the investigation, however we cannot place a solid ETA on the Was not communicated before the on-site service was created. Since this is a systemic issue, we are unable to issue anĮxchange, as that system replacement will likely experience the exact sameįailure. Motherboard replacement has been found to reduce impact or resolve, in some,īut not all cases. "We are currently working with multiple partner vendors toĭetermine the root cause, and ultimate resolution for this issue. The technique for doing so varies from operating system to operating system, but the general premise is the.
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The Latitudes from the early 1990s up until the C00 lines weren't in a set 'series', instead of going under the models CP and XP with. The first was a Dell Inspiron 11 2-in-1, the 2nd was a Dell Latitude E5450, and the 3rd was a Dell Infinity Display. On this one particular device, Dell has already replaced the SSD and motherboard but the issue persists. The Dell Latitude series have dropped the initial alphabet in newer model types (as in Latitude 7480 whose predecessor was E7470), and became the successor to the popular Latitude E, D, C, and X series. The laptop will blue screen randomly and will not generate a dump file. The most recent issue seems to be a real head scratcher (even for Dell Support). Thanks for your time.Does anyone else have Dell 7390 laptops in their environment? We have a few and have had various problems with them over the past few months. The Dell Latit(7480) business laptop can be equipped with high-powered components, suitable for number crunching. Let me know what you think and if you have seen this personally. I just hope Dell does the right thing in the end and can either get this solved or offer me a different series machine with the same specs. I know this is a total first-world problem, but I am not going to want to hold onto this 7490 if it is going to keep doing this. Win 10 Pro 64-bit 8 GB RAM 256 GB SSD NVMe, Class 35 14 1920 x 1080 (Full HD) 60 Hz Iris Xe Graphics Wi-Fi 6, Bluetooth with 1 Year Hardware Service. Basically I have a totally unusable machine and I have had to fallback to my secondary machine. I am not too worried because the machine is under warranty until 8/2021, but it is so frustrating that it is still happening even though I am following the fix that Dell has suggested.
I have reimaged this machine 10 times so far, trying a combination of Win10 19, using both the 256GB M.2 that came with it, and a brand new 1TB M.2 just to rule out a bad SSD, along with multiple combinations of the latest Intel driver from Intel's site, the driver listed on the Dell site, and the last known good driver based on others reporting this (v24.20.100.1636) and they are all failing and presenting me with this BSOD.
In that Dell article, it says to upgrade to the latest Intel UHD 620 driver that is available on Dell's site. Question Green screen on Dell Latitude E5510: Laptop Tech Support: 0: Jul 1, 2021: F: Question Replacing matte screen with touchscreen, FHD - Dell Latitude 5480: Laptop Tech Support: 2: Apr 1, 2021: Question Dell Latitude 5490 doesn't boot: Laptop Tech Support: 1: Jan 2, 2021: M: Solved Dell Latitude 5290 Tablet Screen not working but external.
The exact error I am having is a known one and is addressed by Dell here: PORTATIL DELL LATITUDE 7490 I5 8350U - WIN 10 PRO - 8 GB- 256SSD - 141- Color Black Form Factor Shell Standing screen display size 15 Resolution 1080p Full HD Processor Brand Intel Processor Type Core i5 Processor Speed 1.
This machine is under warranty and I have a case opened with Dell, but I wanted to see what everyone thinks and if you have experienced this before. Nothing strikes fear into a computer user then seeing a dreaded blue screen of death:/ Although it's not as hopeless as it seems.